khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 2841021521
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is strong and stable. If you still encounter issues receiving the OTP, try clicking "send OTP" again. If you continue to experience problems, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If it has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is downloaded, you should be able to log in and start playing. This should resolve any compatibility problems and allow you to access the app's latest features.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. You can only withdraw earnings from gaming activities, not bonus rewards. This means you can withdraw the money you've earned from playing games, but not any additional bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled out and submitted through the app. This includes linking your Aadhar card, saving your UPI details, and adding your bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, some payments may experience delays and take up to 24 hours to be processed. This is a rare occurrence, but it can add extra time to the overall transaction process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. This means you can use the bonus earnings to play games, but you can withdraw the money you win from those games. Any winnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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